1. Introduction

By accessing or placing an order on our website/app/page (the “Platform”), you agree to be bound by these Terms & Conditions, our Privacy Policy and any other policy posted by us from time to time. If you do not agree to these terms, please do not use the Platform or place an order.

Here and throughout, “we”, “us”, “our” refers to La Liberté (your business) and “you”, “your” refers to the customer.

2. Business Information

La Liberté is an online-based clothing retailer operating in Bangladesh. You confirm that you are legally capable of entering into binding contracts under applicable law.

3. Eligibility

You must be at least 18 years old, or accessing the Platform under the supervision of a parent or legal guardian, to place an order.

4. Products, Pricing & Availability

• We endeavour to display accurate information about our products (including descriptions, colours, sizes) and pricing. However, we do not guarantee that everything is completely error-free.
• All product prices are in Bangladeshi Taka (BDT) unless specified.
• We reserve the right to withdraw or amend any product without notice.
• If an ordered product is no longer available, we will inform you as soon as reasonably possible and refund any payment made for that product.

5. Order, Payment & Confirmation

• When you place an order, you will receive an order confirmation from us (by email / SMS / within the Platform) but this does not mean your order is accepted. Your order is only accepted and the contract formed when we dispatch the product to you.
• Payment can be made via the methods specified on our Platform (e.g., bKash, Nagad, card, bank transfer as applicable).
• In Bangladesh, under the Digital Commerce Operational Guidelines 2021 issued by the Ministry of Commerce, Bangladesh, advance payments above 10% may require escrow arrangement and display of certain compliance information. bdnews24.com+1
• You agree that all payment information you supply is true and you authorise us to charge the full amount for your order.

6. Delivery

• We will deliver to the address you specify at the time of order (within Bangladesh).
• According to the Guidelines, if we are unable to deliver a product after payment within 48 hours for local areas (or within the timelines set by the Guidelines), we must notify you within 48 hours and refund within 72 hours. The Daily Star+1
• Although we strive for timely delivery, delivery times may vary. We shall not be liable for delays due to force-majeure, transport issues, or other causes beyond our control.

7. Return, Exchange & Refund Policy

• If you receive a defective or incorrect product, you may request return or exchange in line with our specified policy (which will appear on our Platform).
• To the extent permitted under applicable law (e.g., Sale of Goods Act, 1930), ownership of goods passes to you when we dispatch them. You are responsible for inspecting goods on receipt. Wikipedia+1
• For products you legitimately order and use, unless defective, no automatic refund may apply — specify clearly whether you offer “change of mind” returns.
• All refunds will be made to the original payment method unless otherwise agreed.

8. Your Responsibilities

• You agree not to use the Platform for any illegal or unauthorised purpose.
• You are responsible for ensuring that the details you provide (including address, contact information) are current and accurate.
• You must ensure that any account you create is secure and you must not share your password or allow unauthorised access.

9. Intellectual Property

All content on the Platform (text, images, logos, designs) is our property or licensed to us. You may view and download materials only for your personal, non-commercial use. You must not reproduce, distribute, modify or exploit any content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special or punitive losses, including loss of profits, loss of business, or loss of data arising out of your use of the Platform or purchase of products, even if we have been advised of the possibility of such losses.

11. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or in connection with them shall be governed by the laws of Bangladesh. You agree that the courts of Bangladesh (and specifically our place of business jurisdiction) will have exclusive jurisdiction. For example, in similar terms, other companies note Bangladesh law and courts. UCC BD

12. Amendments

We reserve the right to amend or modify these Terms at any time. The amended Terms will be posted on the Platform and will become effective from the date of posting. Your continued use of the Platform after posting constitutes your acceptance of the amended Terms.

13. Privacy & Data Protection

We collect and process personal information in accordance with our Privacy Policy. You agree to our collection, use and disclosure of your personal information in accordance with that policy.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable under applicable law, such provision shall be struck out and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

15. Contact Us

If you have any questions about these Terms or our products or services, you may contact us at:
La Liberté
Phone: +880 1794-014569
Email: laliberte0606@gmail.com